Speak Up our 24/7 confidential helpline
Let's talk PSYCHOLOGICAL safety
What is Psychological safety?
Psychological safety in the workplace is the sense of security employees have when they feel safe enough to express their views and Speak Up without fear of repercussion.
We regularly see Engagement survey results list this in the top 5 most important areas for employees, in addition to Trust at an individual level. This is a key dynamic organisations need to get right if they are to drive high performance, innovation and creativity for long term success.
Feeling safe to express your own opinion, ask questions or respectfully challenge a colleague is not level specific and anyone regardless of position or background can Speak Up without fear of judgment.
Enabling colleagues to make mistakes or ask silly questions in a safe environment enables deeper learning to take place it creates resilience and provides regular opportunity to feedback to one another so it becomes a cultural norm.
"IF THERE WAS EVER A TIME FOR COMPANIES TO START THINKING SERIOUSLY ABOUT PSYCHOLOGICAL SAFETY, IT' S NOW"
Its not just about Leadership
It is likely as a Leader you don't have all the answers. By sharing that you don't will help others to open up and create opportunity to collectively explore solutions together.
By building collective responsibility will create a culture of openess and respect that will build stronger relationships. Make having a voice a strategic intention with leaders and managers role modelling behaviours.
Factoring in Hybrid Working
With Hybrid teams it is important to adopt an approach to Psychological safety by having clear communication channels. How are managers and colleagues checking in? Be conscious of how people want to work, some are quite happy to be left alone and don't want social interaction others may feel isolated, anxious and left out. Find out how colleagues want to work with one another and eliminate any fears that exist.
SPOTLIGHT BUSINESS
One company doing this really well is HubSpot. Pre-pandemic they had about 300 employees working remotely. Every Monday they ask employees to share a Rose, one thing that went really well the previous week, a Bud, one thing they are looking forward to this week and a Thorn, one thing that didn't go so well last week but they learned what to do differently nest time. Employees are also encouraged to acknowledge emails with a quick emoji, like a thumbs up, sort of giving a digital nod to reassure colleagues that a message has been seen.
Want to discuss how our Speak Up service can help your business?
There's a lot to think about when it comes to finding the right solutions and services that truly support Trust and Psychological safety within the workplace. So we would rather you talk to us honestly about whats going on for you and your business. We can then create a bespoke solution that really adds value to your people services, reassuring colleagues that you are not only listening but will take action when you hear things aren't quite right.
Speak up - raising concerns
A Confidential Helpline for Employees
PreciseHR Speak Up service provides a confidential helpline that enables employees, contractors and suppliers to raise any concerns about their working environment. Our Speak Up service is available 24/7 – 365 days a year via our dedicated helpline, email or web tools. We are proud to offer our unique services to all types of companies across the UK. You can call our trusted professional team who are trained to provide help and support to any colleagues who feel they need to raise concerns about unethical, illegal or wrong doing in the workplace.
Create a Culture of Openness
Whistleblowing and the opportunity to raise concerns must be given the right attention and handled correctly, or a company risks its own stability and growth. We provide clients with a safe and secure route that enables their people to speak up in confidence.
- Improve stakeholder engagement, boost morale and build trust in the workplace
- Prevent harm to your reputation, employees, brand and customer base
- Reduce risk and impact to your bottom line
- Support cultural development
Speak to our specialist team to discuss your requirements and implement this service today.
Call FREE on 0800 567 7003.
Need to understand more?
If you want to find out more about this service and discuss how this could support your cultural development, create transparency and help increase trust within your organisation then please give us a call on 0800 567 7003 or book a chat with us below through our appointment system when it is convenient for you.
If you want to research how employee voice can develop a listening culture then CIPD have some useful resources that will help support your business case for commissioning an external, objective and confidential helpline that will support you and your employees.
Frequently Asked Questions
Please call us if you have further questions.
Yes. Any member of staff can call or use the anonymous contact form to raise a concern. It is up to them to provide any further contact details.
All organisations need to continually evolve and learn. Particularly when things go wrong, we need to make sure that lessons are learnt, and things are improved. Regardless of whether you work in a high-risk environment, you need staff to be honest about things that concern them that can prevent further injury or harm.
The answer is you don't as long as you have the framework and a mature organisational culture that is needed to allow colleagues to raise concerns without fear of repercussion. You can commission us to develop a bespoke offering and OD intervention that can be adopted by your organisation if you can guarantee psychological safety for you employees.
We have developed a maturity matrix that can measure phycological safety in the workplace and map the effectiveness of any interventions you have currently active. This then produces a heatmap for you to evaluate any gaps in provision which allows you to focus the resources required and keeps your offering agile according to the needs of your people.
There is a level of preparedness that needs to take place in order for the service to bring the most value to both individuals and the organisation as a whole.
You will get a dedicated Project Manager to support implementation over a 6 month period which will include:
- Maturity assessment
- Leadership training
- Managment briefing
- Implementation of Guardians and/or Champions support system
- Dedicated helpline number for your organisation
- Anonymous contact form app or desktop
- Marketing tools and resources branded with your logo
- Campaign content and annual communications plan
This service is ideal for all sizes of employer in any sector but particularly useful for clinical or patient centered services.
The pricing depends on your headcount and starts at £99* per month for 100 employees. The cost of the Project Manager is £750* per day for 3 implementation days over a 6 month period.
need to discuss our speak up service? then call 0800 567 700
PreciseHR Ltd Registered Company No. 08953404
This website is for information purposes only, any advice or documents supplied remain the clients liability. **This service is provided through a third party. *All prices are quoted without VAT and will be applied at checkout. VAT registration No. 268 8569 34 .
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